Two weeks ago, the Instacart Town Hall was resurrected and Instacart shoppers were able to join several members of the corporate staff for a video conference to cover the new changes to Tips and Fees. I was able to join the meeting live while out shopping. I’ve attend numerous Instacart Town Halls, but I felt this past meeting covered positive info and progressive change for … [Read more...]
Instacart Forces Mandatory 5% Service Fee On All Orders
“If you can’t beat them, join them.” This appears to be Instacart's mindset as they implemented yet another change a few weeks ago to the compensation structure for their Full Service Personal Shoppers. In reality, it’s more like, “If you can’t beat them, join them halfway!” The compensation issue began a year and a half ago when Instacart decided to implement a “Service … [Read more...]
Dear Instacart, Your Shoppers Have Had Enough
Dear Instacart, We are the Instacart Shoppers, and have a few things to say. We get it, you’re in business and here to make a profit. We won't hold that against you, but Forbes estimates that your company brings in $2 billion revenue annually, and that the firm serves half a million customers. A major disconnect is widening between you and the very people who produce this … [Read more...]
Instacart Going Too Far With New Full Service Shopper Account Access Guideline?
It's been a turbulent year for Instacart Shoppers, and we've overcome many obstacles, celebrated some major victories and felt the pain of lost income and rights. We've fought to earn an income working on a platform that promised a flexible schedule and a fair working wage. At times this promise was realistic and at others times, we have felt our wings clipped like an employee, … [Read more...]
Instacart Town Halls and the Disconnect from Reality
Instacart Town Halls and the Disconnect from Reality Over the past three months, Instacart held three live webinars called “Town Hall Meetings,” giving Instacart shoppers an opportunity to participate in a controlled meeting setting with a panelist of Instacart corporate employees. Specific topics were assigned for each meeting and selected questions were chosen from Instacart … [Read more...]