How to Download the GrubHub Driver App

As part of the long GrubHub Driver onboarding process, you get a link to the GrubHub driver app for delivery partners (couriers) at the very end of the onboarding process. This is very different from the GrubHub customer app, which you can get on the Android Play Store or iOS App Store. This is AFTER the onboarding session, which makes no sense to me because they are going through the Grubhub Driver App during the onboarding session and it would be nice to get the Grubhub Driver app to explore during the onboarding process.

This is the workflow of the GrubHub Onboarding process:

Sign up for GrubHub and complete the 6-step application (note, you may get an additional email to verify length of driving history. I got a new license so had to upload my old drivers license to prove length of driving history. Pretty typical.)
On DocuSign, review and sign the Delivery Rates information, W-4 and GrubHub Delivery Partner Agreement
Attend Online Grubhub Driver Onboarding Session
Receive Welcome Email with Link to Download the GrubHub Driver App

Download the GrubHub Delivery App

The welcome email I received is below, with the link to download the GrubHub Delivery App. It also includes an emergency contact for Driver Care for urgent delivery issues:

Simon, thank you for attending an GrubHub Driver onboarding session! You’re officially ready to start making deliveries as an Grubhub Driver. Here are some tips and tricks to help you get started as a Grubhub Driver:
Download the GrubHub Delivery App

Using the browser on the mobile phone you used when applying go to
: Download the Grubhub Delivery App
Log in using the e-mail address you used when you applied.
If you have trouble use these tips and tricks.
No scheduled blocks? Don’t deliver!
Accept the invitation from WhenIWork (WIW), Grubhub’s scheduling system, that was sent to the phone number you used to apply. Grubhub uses scheduled blocks to track payment for drivers. If you’re not scheduled for a block, you may not be paid for your blocks.
Schedule blocks weekly
New blocks are released at the same time each week (day and time vary by market). Sign into WhenIWork (WIW) from your desktop 5-10 minutes before the scheduled release time to pick up blocks. The first time you login to WIW click “Already have an account? Sign in.” to get started.
Bring your delivery bag for every delivery
Restaurants require you to bring a delivery bag into the restaurant when picking up orders, and there’s tons of other equipment that can make your deliveries easier.
Start your block at a hot spot
We recommend starting in the following neighborhoods: Downtown.
See a map of local hot spots
Toggle ‘Available’ in the app to make deliveries
By toggling yourself available, we know that you’ve showed up for your block, and the app will start sending you trip offers.
Save these links and contact information to your phone for Grubhub Driver Support:

Frequently Asked Questions: http://driver.grubhub.com/faq.html
Email general questions to: ghdelivery@grubhub.com
Email pay questions to: driverpayment@grubhub.com
Call Driver Care for urgent delivery issues: 866-834-3963
For more trips and tricks, visit our Frequently Asked Questions.

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How to Download the GrubHub Driver App