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How Uber’s Low Fares are Affecting Passengers

How Uber’s Low Fares are Affecting Passengers

There have been many articles that cover how the lower fares are decreasing the income for drivers. Lower fares also mean a cheaper ride for passengers, but is that always a good thing? Does lower fares really mean cheaper fares? Not all the time, especially due to surge pricing.

So how does lower fares affect passengers? Well, as we’re all effectively being paid less, drivers are now much more critical about which passengers to pick up. Remember in our TOS that we are allowed to carry out the job anyway we see fit. Many drivers have been temporarily suspended for refusing too many trips or kicked offline for 5 minutes if we reject too many requests in a short period of time (usually 3-6 in a row). This point is elaborated in the list below.

Here are a few ways passengers are seeing the effects of low wages:

So at the end of the day, lower fares doesn’t necessarily better for customers. The crazy thing about all this is that usually passengers don’t notice the lower fares. The first time they cut fares in Boston, many passengers weren’t even aware of it. For passengers who knew about the price cut, they don’t even know how much they would save unless they take it on a daily basis.

So have you noticed these trends as a driver or as a passenger? Make sure to tell us about it in the comments below!

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