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Lyft App adds Passenger Destination!

Lyft App adds Passenger Destination!

Introducing Passenger Destination
Here is the post from the passengers point of view:

Between saying hi, fistbumping, and correctly typing Hardtospell Street, we know the first few minutes of every ride can be pretty busy. Starting today, after requesting their Lyft, passengers have the option to enter their drop-off location directly in the app!

I sat down with Anna this week to talk about this much-anticipated new feature.

Here’s how it works:

  • Once a passenger’s ride request is accepted, they’ll have the option to enter their destination.
  • If a passenger chooses to enter their destination, the app will prompt you to confirm the address when you slide to start the ride.
  • If a passenger opts not to use this feature, you’ll still need to type in the location — but now you can enter destinations directly in the Lyft app, so when your navigation app launches, the address is already there!
  • Sometimes passengers need to change their destination mid-ride, like when there are multiple stops. Now, the passenger can open the app, update the address, and your navigation will update along with it. Pretty nifty.
  • This new feature will have no impact on ride pricing. Price will still be determined by the time and distance of the ride itself, not by any pre-entered destination.

As always, if your passenger has a preferred route, be respectful of their wishes and follow their directions. With this new feature, you can easily start navigation, giving you a vital backup in the event you get off track.

We built this feature to improve your overall experience, and because we noticed navigation is the top reason drivers receive lower star ratings. Try it out! 

Here is the email driver’s got around the same time this week:

Between saying hi, fistbumping, and correctly typing Hardtospell Street, we know the first few minutes of every ride can be pretty busy.

Starting today, after requesting their Lyft, passengers have the option to enter their drop-off location directly in the app! You’ll see it pop up on your screen after you pick them up and start the ride. We built this feature to improve your overall experience, and because we noticednavigation is the top reason drivers receive lower star ratings.

Seamless Starts
If a passenger chooses to enter their destination, the app will prompt you to confirm the address when you start the ride, and then instantly map the route. As always, if your passenger has a preferred route, be respectful of their wishes and follow their directions.Set Destinations in the App
Not all passengers will use this feature, and they’ll still rely on you to type in the address. Good news in that case, too: Now you can do so directly in the app!Change Course Easily
Need to change course mid-ride? You or your passenger can update the address, and your navigation will automatically update along with it. Pretty nifty.This new feature will have no impact on pricing. Price will still be determined by the time and distance of the ride itself, not by any pre-entered destination.

As the destination will appear after the Lyft has started, there is no way the driver will know the destination ahead of time. Rest assured that your destination won’t affect if your ride will be accepted so for convenience of both the driver and you, put in the destination!

You can read more about it here: http://community.lyft.com/2014/04/09/introducing-passenger-destination/

Have more questions about Uber or Lyft? Head on over to our Rideshare Driver Training Course! Driver Promotions
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